I provide patient, one-on-one digital guidance for seniors. Whether you need help setting up a new smartphone, learning how to spot tricky emails and text scams, or learning to video call your grandkids, I’ll sit down with you and figure it out together.

Not at all! Patience is our specialty. We promise never to use confusing tech jargon, make you feel silly, or rush through a lesson. Our goal is to make you feel comfortable and confident, no matter what your starting skill level is. We move at your pace.

We come right to your door! We provide in-home service for neighbors in Frederick and Montgomery County, Maryland. You don't have to unplug anything or lug heavy equipment around.

I help with almost all everyday technology! This includes:

• Smartphones (Apple iPhones and Androids)

• Tablets (like iPads)

• Laptop and desktop computers (Mac and Windows)

• Connecting your printer to your Wi-Fi network

• Streaming devices (like Roku or Apple TV)

No, never. At Grateful Guides, we believe in complete flexibility. We offer two ways to work together, depending on what fits your life best:

• Pay-As-You-Go Visits: Perfect for "one-and-done" problems. You can book a single visit to fix a specific issue—like a printer that won't connect or a new phone that needs setting up. There is no commitment beyond that single visit.

• The Grateful Guides Membership: For those who want ongoing support and "Peace of Mind," we offer a monthly membership. This is a great choice if you want to learn new skills over time, have a regular "check-in" to keep your devices updated, and get priority scheduling when you have a quick question.

The choice is always yours. Whether you see me once a year or once a month, there are never any hidden fees or complicated "trap" contracts. I am here to work at your pace and on your schedule.

Our appointment book officially opens on May 1, 2026! You can easily reserve a visit now by giving us a call, email or filling out the “Contact” form right here on our website.

To make things as simple as possible, I accept several convenient payment methods at the end of our session:

• Check: Made out to Grateful Guides LLC. (This is often the most comfortable option for my neighbors!)

• Cash: Exact change is always appreciated.

• Credit/Debit Cards: I can securely process all major cards (Visa, Mastercard, Amex) right on my tablet.

• Digital Payments: If you prefer, I also accept Venmo or Zelle.